Mar/08©Chris Farley
Ongoing, Debilitating Site Issues
The site’s been slow, sometimes it’s been down all together. For a while, things were so messed up that all the site displayed was a page of code! I wish I could tell you that this would improve in the near future, but DreamHost has been extremely vague about when this might be fixed. Below is an excerpt from their latest e-mail. Thanks for hanging in there while this gets fixed. I have switched over my e-mail to another service, so that should be working reliably.
Sorry about the downtime…Blingy is your cluster of machines for web, mysql, and email. The main file server for this cluster is having serious problems.
We have been working on this file server for a while and unfortunately our efforts have not produced a permanent solution. We currently are moving users and data from the file server onto a new one. This unfortunately takes time to complete but we are working towards giving the file server more breathing room. We are also in the process of adding a third file server to the cluster and we will be moving even more data there as well.
The moves are running and things are going okay for the most part. We are still dealing with occasional problems with the file server that we are addressing immediately so as the moves run you will still notice problems in service.
11:47 am on March 27th, 2008
That is very confusing. Chris- can you post what your email said, or did they just send this out to all of their customers?
5:12 pm on March 27th, 2008
Riley, that's the relevant portion of an e-mail that they've sent to all of their affected customers. On a related note, I know that people got a server not found error earlier today, but the site is now back up. Unfortunately, everything is very slow.
6:05 pm on March 27th, 2008
I am getting sick and tired of their sense of humor, and could you simplify this in English, por favor?
7:08 pm on March 29th, 2008
I'm apparently on the same cluster — I can't believe these issues have been going on for nearly two weeks! Sadly, having just started my blog, I'm sort of used to the slow response and occasional timeouts now.
7:58 am on August 25th, 2008
[...] out the name to avoid the acronym – not the best marketing choice was using DreamHost, a service clearly not designed for reliability. The people at Teens in Tech bit the bullet and switched to a more reliable host, but only after [...]